Calling & Reporting Service – 615.010

Questar III assists districts in securing available substitutes.


Contact Information

Name: Jeff Elliott
Address: Questar III, 1070 Route 9, Castleton NY 12033
Phone: 518.479.6981
Fax: 518.766.3475


Product Description

Questar III assists districts in securing available substitutes by providing a:

  • centralized location where teachers report their absences; and,
  • calling service that phones substitutes to fill vacancies, using a call list provided by the district.

Substitute calling clerks generally phone/assign substitutes from 7 p.m. – 9 p.m. and 5: 30 a.m. – 7:30 a.m., Monday – Friday. Clerks report teacher absences and substitutes assigned to building principals daily.

Additional Information

How To Add This Service

Enroll in the service when submitting the year's Final Service Request (FSR) or join the service later by submitting a FSR amendment.

Cost Methodology

$119 per teacher unit, $59 per "no sub required" staff unit, (ex.clerical/maintenance staff). The service cost covers the substitute calling clerks’ salaries and benefits, phone line costs and mainten

Additional Benefits

Smooth, efficient operations: districts easily and cost effectively maintain smooth operations with off – hour accessibility for teachers to call in for time away from the classroom.

Participating District(s)

East Greenbush, Lansingburgh

Type of Aid